We are looking for an enthusiastic Sales Development Representative to contribute to generating sales for our company. You will be responsible for identifying leads and potential opportunities to sell our products over the phone.
An effective telesales representative must be an excellent communicator and have good people skills. They must be comfortable presenting products or services over the phone.
The goal is to help the company grow by bringing in leads that the Business Development Managers can turn into customers.
Contact potential or existing customers to inform them about a product or service using scripts
Answer basic questions about products or the company
Ask questions to understand customer requirements and qualify if there is a lead
Direct Leads to the Business Development team when identified
Enter and update customer information into the CRM System
Keep records of calls and actions and note useful information
Essential skills/ prerequisites:
Aptitude and attitude suitable for outbound telephone calling to prospects
Any experience of dealing with customers would be an advantage
Computer literate with experience of basic computer systems such as Office
Ability to learn about products and services and describe/explain them to prospects
Excellent knowledge of English
Excellent communication and interpersonal skills
Cool-tempered and able to handle rejection
Graduate education would be an advantage
Strong interpersonal aptitudes.
Excellent oral and written communication skills.
Demonstrate initiative and enterprise.
To be self‐motivated with sufficient drive and enthusiasm.
Inspiring and motivational to colleagues
To have a professional attitude with clients and colleagues
To be committed to the aims of the organisation
A willingness to acquire new and relevant technical skills and to keep abreast of developments in the IT industry
Working hours and location:
The normal working hours are 37.5 hours per week. From time to time, you may be required to work additional hours to fully perform your job in accordance with the needs of the business.
The main working location is Southampton, Hampshire.
Closing date for applications is: 31st March 2022.
Only shortlisted candidates will be contacted.