Sainsbury’s manages store specifications using IconSystem
Sainsbury’s is one of the UK’s largest supermarkets, operating over 1,200 supermarkets and convenience stores with around 161,000 colleagues. Sainsbury’s put their customers at the heart of everything they do and invest heavily in their stores, colleagues and various channels to compete in an extremely competitive market. Their strong culture and values are integral to their success.
They needed to store, communicate and manage store specifications and standards information, both internally and across their contractor base. As part of this, there were some key challenges to address, such as keeping their stakeholders updated in real-time. Because of the complex nature of Sainsbury’s store design and specification, keeping stakeholders updated required a robust and reliable communication system.
Using IconSystem building information management software and the supporting Specs and Standards module, we developed key features to manage large volumes of specification, while providing a dynamic and flexible system to meet Sainsbury’s future needs.
Sainsbury’s has successfully managed their new store specifications using IconSystem since 2005, with the system now holding over 4,200 individual specifications. Our dedicated Sainsbury’s team manages and updates their specifications on a daily basis. Because we act as an extension of the Sainsbury’s Property Division, we work closely with internal stakeholders to provide a seamless and efficient service, supporting Sainsbury’s by continually assessing the efficiency of IconSystem and providing advice where needed.
Sainsbury’s required a system that would give them greater confidence in the accuracy of the information being shared in real-time, both in terms of day-to-day management of new stores and the rollout of new developments. Although the system launched over 15 years ago these key guiding principles remain integral to our service and delivery today. Sainsbury’s continue to rely on IconSystem and have confidence in the accuracy of their store information used both internally and externally.
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