From Chaos to Control: How ShireSystem Helped WC Rowe Modernise Maintenance and Reduce Downtime

For more than 40 years, WC Rowe has delighted customers with its iconic Cornish pasties and savoury bakes. But until recently, the engineering team behind the scenes was stuck in a cycle of firefighting – reliant on outdated systems, overburdened staff, and a patchwork of databases that barely kept things running. That changed when the business implemented ShireSystem.

The Impact: Lower Downtime, Happier Auditors, Better Decisions

The shift to ShireSystem didn’t just improve how WC Rowe managed maintenance – it fundamentally changed how the business operated.

• Downtime reduced to 2.6% year-to-date
• More than 90% of assets are now inspected at least monthly
• Audits run more smoothly with accessible digital records
• Production disruptions reduced due to planned, not reactive, work

ShireSystem has also helped WC Rowe build a business case for investment and clearly and confidently present the financial case for repairs or replacements.

Read the full case study – Simply complete the form below to get immediate access to the full PDF case study.